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FOOT CARE | Group FOOT CARE for the WHOLE family, keeping things simple Cancel an appointment Cancellations Please allow at least 24 hours notice to cancel or reschedule an appointment as the practitioner can see someone else. This can be done over the telephone directly or via out website. Patients have the right to cancel their appointment if they need to. Patients providing less than 24 hours notice will be required to pay the full cost of their appointment. It is important to note that Patients missing or cancelling 1 or more appointments of any type & for any reason within a 3 month period will be required to pay an additional fee, this is usually £18. A link may be sent to your mobile telephone number held on your medical record, your email or home address or a member of the reception team may contact you. The charge must be paid before a further booking can be made. Foot care reserve the right to utilise debt collection agencies for any outstanding fees. If you wish to discuss this with a member of the team please re-dial and select the appropriate store directly or visit careplushealthcare.org/cancelanappointment. Patients on a 'treatment/care/pre-booking plan' will also be required to pay a charge or utilise a treatment from their pre-payment plan. Patients on a direct debit scheme will NOT be required to make a DNA payment, but will be required to make a rebooking as soon as possible. Where there is subsequent or continued non-attendance, the Practitioner may consider whether is appropriate to discharge back to the referrer [if referral has been made by a doctor, hospital or trust]. As a very minimum, the organisation will be monitoring data around DNAs [Did not arrive], such as DNA rates by treatment type per month and making a local decision on what is an acceptable DNA rate for the organisation or specialty to meet. Payment for treatment may be taken via telephone for advanced payment processing, invoice [an invoice may be requested to be sent from the branch to a patient email account held on file] or payment in cash or card in person at a branch before confirmation of the future booking. The clinical team may consider contacting the Patient for repeated none-attendance. A letter and/or email will be sent to the Patient using the records on file [address or email] to alert of number of treatments missed. Foot Care reserve the right to seek compensation via a debt collection agency. Payment in advance will be lost if the patient misses a subsequent appointment that advance payment has been made for. By registering [attending Foot Care for treatment- you agree to the terms and conditions of treatment.] Foot Care reserve the right to not pre-book appointments on this basis should repeated none-attendance or short notice cancellations persist. Foot Care may send an invoice for outstanding payments showing on a Patient record. For Patients on a care plan or the direct debit scheme please see the 'paying for your treatment' page. Last revision: November 2020. Taylor Organisation Ltd Patient detail Use the form below if you need to cancel or reschedule, if your appointment is booked 7+ working days away. First Name Last Name Email Message Phone Street Address Street Address Line 2 City Region/State/Province Postal / Zip code Country Country Send A member of the team will be in touch soon

FOOT CARE | Group FOOT CARE for the WHOLE family, keeping things simple Private prescription cost Opting for a private prescription Interested in private healthcare services and often wonder about the cost of private prescriptions? In the UK, everyone is entitled to free healthcare via the NHS. There are, however, circumstances under which charges are attached to NHS services and treatment. NHS care can often be coupled with overcrowding or long waiting lists. For these reasons, many patients choose to go private for their healthcare. NHS prescription fees In England, all NHS prescription items are charged at a rate of £9.65. This is for each individual item on a prescription and not the total cost of the prescription itself. If you pick up two or more items per month, it might be cheaper to order a prescription prepayment certificate PPC . Private prescription costs Costs for private prescriptions can vary depending on what the medication is, its brand, whether it is a gerneric branded item or simply what they are for. Our private prescription service works by seeing one of our private podiatrists, for your convenience we can prescribe the items you may need, subject to a consultation. Some examples may be: Terbinafine for fungal nail infections Curanail for fungal nail infections Antibiotics for infected ingrowing toenail We do not offer a delivery service for private prescriptions and ordering of the required prescribed items will take place usually on the same day, payment is required in advance, but you may be able to claim some of the cost of private prescriptions with your insurer - ensure to check with them first. 18/03/24 09:09 :Page inspection | Queries: compliance@Taylororganisation.org

- FOOT CARE | Group FOOT CARE for the WHOLE family. Keeping things simple Using health shield to cover the costs of your private treatment Self-referral and insurance need to know! Contact your provider if you are in any doubt regarding your policy coverage prior to attending your treatment or consultation. · Foot care are happy to accept self-referrals, ensure you confirm that the practitioner you utilise meets the claim criteria as set by health shield. · Your insurance provider may require a GP/consultant referral prior to attending. · Your practitioner will need to meet specific criteria for claims made with health shield. · Please be aware that you will need to pay for your consultation and treatment fees in full and retrieve a formal letter headed receipt from foot care. You will then submit your invoice directly to health shield for reimbursement. · Find out if you have an excess. · Find out your policy fee limit to claim for consultations or treatments, as the policy holder will be liable for costs above the upper limit. · Medication, splints and orthotics aren’t covered. The team will discuss if self-pay fees apply. Prior to attending your appointment, please ensure that you speak to health shield directly, or visit: How to Claim | Health Shield | Health Shield Get in touch First Name Last Name Email Health shield query Send Thanks for submitting!

- FOOT CARE | Group FOOT CARE for the WHOLE family. Keeping things simple Podiatry versus chiropody We are often asked what is the difference? What is the difference between a podiatrist and a chiropodist? A chiropodist / podiatrist diagnoses and treats disorders, diseases and deformities of the feet. The two titles are often interchangeable, especially in the UK. The title of chiropodist is usually the older name for a podiatrist. The title of chiropodist and podiatrist are both protected titles in law! Why the two titles? It is understood that while both terms are the same, that the UK and the USA led the way with the term podiatrist. This was due to confusion in the late 50's and 60's with chiropractors and chiropodists. To resolve confusion the term podiatry was continued. The majority of those that gained qualification in the 1990's will be known as podiatrists, although for the purposes of advertising services; they may use the title of chiropodist. Is there a regulator for podiatrists and chiropodists? Yes, in the early 2000's the HCPC [health care professions council] became a regulator of the profession and anyone regulated by them had to undergo a recognised qualification To make things even more confusing, there are also foot health practitioners or aka fhp's. Fhp's aren't regulated by the HCPC but do a lot of what would be classed as routine foot care, such as nail cutting for example. Fhp's may or may not be registered with an alternative body, as it isn't a requirement for them to do so. Examples of this may be: www.footreg.org , or the professional standards website. So who do I need for my foot ailment? This will depend, in part, what the issue is. Speak to the branch directly on our clinic locations page . Or speak to the manager through the enquiry page , our podiatrists can provide a full and thorough consultation in clinic and advise you on the appropriate practitioner to see, it may be continued care on a plan with them or for lesser problems and within the remit of an alternative practitioner. 18/03/24 09:09 :Page inspection | Queries: compliance@Taylororganisation.org

- FOOT CARE | Group FOOT CARE for the WHOLE family. Keeping things simple Media enquiries Contact details For media enquiries, please contact: Administrator media@taylororganisation.org

- FOOT CARE | Group FOOT CARE for the WHOLE family. Keeping things simple Current vacancies Podiatrist job description Foot care are within Stockport. We have a store in Merseyway shopping centre [Stockport town centre] and Bramhall Village square. We are currently recruiting for a number of ideal candidates to fulfil podiatry roles. You'll be able to choose your hours, we currently have 4 clinics across 2 high street stores. New graduates and experienced individuals to apply. You will be supported by a visiting clinical lead manager, as well as supported by other podiatrists, foot health practitioners as well as a receptionist and shop floor team. Full training provided on company ways of working and software. Foot care are looking to recruit to add to our growing team. Pay varied depending on contract and agreement. For more information on what we do visit www.footcarestockport.co.uk Job Types: Employed Job Types: Part-time Salary: Negotiable Benefits: Flexitime Store discount Schedule: Days and hours available over 7 days Education: Podiatry degree Licence/certification: HCPC (required) Work authorisation: United Kingdom (required) Ability to Commute: Stockport, Greater Manchester (required) Work Location: In person Reference ID: stokpod250324 Explore roles Podiatrist/ Chiropodist & FHP Terms apply, proof of qualification/ registration. Vacancies throughout Stockport & Bramhall. Apply to bairdk@Taylororganisation.org Physiotherapist Terms apply, proof of qualification/ registration. Vacancies throughout Stockport & Bramhall. Apply to recruitment@Taylororganisation.org Private Doctors Terms apply, proof of qualification/ registration. Vacancies throughout Stockport & Bramhall. Apply to recruitment@Taylororganisation.org Dermatologist Terms apply, proof of qualification/ registration. Vacancies throughout Stockport & Bramhall. Apply to recruitment@Taylororganisation.org Reflexologist Terms apply, proof of qualification/ registration. Vacancies throughout Stockport & Bramhall. Apply to recruitment@Taylororganisation.org Complimentary therapies Terms apply, proof of qualification/ registration. Vacancies throughout Stockport & Bramhall. Apply to bairdk@Taylororganisation.org Other opportunities Foot care are aiming to push our new and growing chain of footwear and medical stores to become a high street led private healthcare solution. If you are a professional with a skill set you feel you can add, please reach out to us. Benefits to working with the foot care group: Choose your hours** Reception backed team Input on pricing per treatment or therapy Discount scheme across other treatment and store goods & much more... For further information please reach out to us or email recruitment@Taylororganisation.org Get in touch First Name Last Name Email Message Phone Send Thanks for submitting!

FOOT CARE Group | FOOT CARE for the WHOLE family, keeping things simple Direct debit and care plan terms 12873078 Direct Debit Guarantee Your rights Organisations using the Direct Debit Scheme go through a careful vetting process before they are authorised and are closely monitored by the banking industry. The efficiency and security of Direct Debit is monitored and protected by your own bank or building society. The Direct Debit Guarantee applies to all Direct Debits. It protects you in the rare event that there is an error in the payment of your Direct Debit, for instance if a payment is taken on the incorrect date, or the wrong amount is collected. It cannot be used to address contractual disputes between you and the billing organisation. Direct Debit Guarantee : the Guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits If there are any changes to the amount, date, or frequency of your Direct Debit the organisation will notify you (normally 10 working days) in advance of your account being debited or as otherwise agreed. If you request the organisation to collect a payment, confirmation of the amount and date will be given to you at the time of the request. If an error is made in the payment of your Direct Debit, by the organisation or your bank or building society, you are entitled to a full and immediate refund of the amount paid from your bank or building society. If you receive a refund, you are not entitled to, you must pay it back when the organisation asks you to. You can cancel a Direct Debit at any time by simply contacting your bank or building society. Written confirmation may be required. Please also notify us. FOOT CARE Plus Rewards Plan Terms and Conditions What is the FOOT CARE Plus Rewards Plan? The FOOT CARE Plus Rewards Plan is a Direct Debit scheme, which provides a convenient way to spread the cost of paying for your treatment. Additionally, and depending on the plan type you choose, additional items and services can be included in your plan. FOOT CARE Plus Rewards Plan is not a credit agreement, this is a payment plan which allows you to split the cost of your treatments over a period of time, by paying upfront you make savings when comparing to pay as you go. You will be required to pay the first months’ [1] payments upfront for plan A or B or two [2] months’ upfront for our other plan types or flexible payment options when you join FOOT CARE Plus Rewards Plan. Then your bank account will be debited each month following sign up. If you are attending for treatment and choose FOOT CARE Plus Rewards Plan at the till point; one or two payments will be made through the electronic point of sale software, further payments will then be setup by simply filling in a Direct Debit form. If you choose a plan on our website, the initial payment[s] will be shown to you on screen and you will be informed of future Direct Debit collection date[s] on the website. We utilise GoCardless as our provider to collect Direct Debit[s] and you will see GoCardless on your bank statement[s]. How long will my agreement last? Some of our FOOT CARE Plus Rewards Plans do not have a minimum agreement term and can be cancelled at any time, all we ask is that you give us 28 days’ notice of your wish to cancel and we will cancel your plan. We reserve the right to change the terms of your FOOT CARE Plus Rewards Plan agreement giving you 4 weeks’ notice. If you haven’t made enough to cover the cost of treatment[s] under your plan already utilised or provided by a practitioner, an invoice detailing payment will be sent separately. Some of our extended care plans have a 6 or 12 month minimum term, which will be detailed in the option you select and any accompanying details. If you are on a minimum term care plan and wish to cancel, you may give us notice to careplans@taylororganisation.org, you will be required to make a payment proportionate of what you have used to cancel. You have a right to a 14 day cooling off period, you will be required to make payment for any difference in treatment on our pay-as-you-go scheme if you haven’t made enough Direct Debits to cover the cost at the point of cancellation. How much will I pay? All payments you make [including your initial payment[s] and subsequent monthly Direct Debits] are made up of [i] practitioner fees, treatment, and time [ii] a charge for consumables used in clinics. All prices are subject to review, and any changes to your Direct Debit will be detailed, via a letter or electronic mail [e-mail], with at least 4 weeks' notice, prices are reviewed regularly but we will always write to you and give you a minimum of 4 weeks’ notice of any decrease or increase in your plan. What happens if a mistake is made with my payment? If Taylor organisation ltd [the company, trading as FOOT CARE], or your bank or building society make a mistake with your monthly Direct Debit payment, an immediate refund can be requested under the terms of the Direct Debit Guarantee by contacting your bank or building society directly. Please also contact the FOOT CARE Plus Rewards Plan on 0161 637 5115 [calls are charged at local rate], or email careplans@taylororganisation.org. What happens if I miss a payment? If, for any reason, your bank or building society rejects our request for your monthly Direct Debit payment, then we will attempt to collect the payment again as soon as possible or on the next scheduled date. Please be aware we are unable to confirm appointment bookings until enough Direct Debits have been collected. We will contact you to arrange payment of any outstanding monies and can realign your appointment[s] schedule when required. If we cannot collect your payments for 2 consecutive months then we will write to you let you know if/or of any outstanding amounts due. If further requests for payment are not made under the minimum terms of the agreement then we reserve the right to use a third party collection agency. How can I change the FOOT CARE I go to? If you move house just pop into your closest local practice and let them know you have moved to the area. Your FOOT CARE practice will arrange to transfer your FOOT CARE Plus Rewards Plan and patient records. In the majority of cases there will be no requirement for you to sign a new Direct Debit Instruction. What happens if I have a change to my foot care needs? If you need to add additional appointments or amend the type of plan you prefer during the term of your FOOT CARE Plus Rewards Plan membership, we can arrange for this to be amended. You will see a payment adjustment on your next payment date following your plan change or you can choose to pay separately for additional treatment outside of your plan type. How do I tell you about a change to my personal details? Please notify your local FOOT CARE practice [the practice where you regularly attend for foot health appointments], or email:- customerservices@taylororganisation.org or you can write to:- FOOT CARE Plus Rewards Plan, Administration, 69 Merseyway, SK1 1QW. If you wish to change your bank or building society details or Direct Debit payment date, please contact your local practice or you can email:- careplans@taylororganisation.org FOOT CARE Plus Rewards Plan offers Being a member of the FOOT CARE Plus Rewards Plan also gives you access to other great offers. These do not form part of your agreement and we reserve the right to alter or withdraw linked benefits without notice. Consultations We want to make sure your feet are healthy and that you aren’t suffering with any foot health related issues, so we will need you to attend an inclusive consultation at least once every 12 months. Please be aware that if your consultation becomes overdue, you may be contacted from your local FOOT CARE team. Inclusive foot health checks As a FOOT CARE Plus Rewards Plan customer, all aspects of your foot care needs are included under the options in your chosen plan type. You are entitled to checkups in addition to your appointments, advice, triage, consultations, and dressings as deemed appropriate by your practitioner within your monthly Direct Debit. Some appointment types are as standard depending on your chosen plan type. These appointments are subject to availability. There is no cash alternative or refund for items listed above. Some advanced diagnostics are not included. 10%-50% discount on products in our stores To receive 10%-50% off products, you will need to be a member of the FOOT CARE Plus Rewards Plan. The 10%-50% discount will be activated automatically at the point of sale when linked to your correct account information. You must be present yourself and give your patient details each time you shop to receive the 10% discount. The discount will not be awarded retrospectively. 10%-50% offer excludes sale products or items in clearance events, purchases from ‘third party, prescription items, gift vouchers/cards. This offer is open to UK residents. Not available on footcarestockport.co.uk or taylororganisation.org websites. Fair usage limits apply. We reserve the right to cancel or vary this offer at any time. Available in all FOOT CARE stores. No cash alternative available. This offer cannot be used in conjunction with any other discount. Can I return unwanted items? If you need to return unwanted products, the items need to be returned and unused as per store return policies. Please contact the customer services team or the store to arrange this. All customer benefits will only apply to FOOT CARE Plus Rewards Plan customers. Cancellation of your scheme or failure to keep your payments up to date will result in your benefits being cancelled. The benefits of FOOT CARE Plus Rewards Plan are subject to change at any time without notice.

FOOT CARE IS IN OUR DNA Foot care are Bramhalls leading provider of Podiatry, Chiropody & foot health services Delivery and offer terms Discount codes & terms stated below will be valid only at time of offer or date. Specific discounts may be communicated via www.footcarestockport.co.uk home page at time of offer or via email when customer has signed up. Codes specified below may only work on a set date or after receiving email relevant to offer. Terms and Conditions – 10% Discount exclusively for military or emergency service workers. Taylor Organisation Ltd Company number: 12873078 • Work in the military or emergency services? Get 10% off exclusively online at Foot Care [Taylor Organisation Ltd]. Just verify your account and enter the code at checkout. • 10% off full price and reduced price items on the Foot Care [Taylor Organisation Ltd] website, app and mobile site by using the Blue Light discount code Foot Care [Taylor Organisation Ltd].co.uk).Please note that this offer is available on full price and reduced price items on the website. • The offer excludes certain brands. • The above offer cannot be used in conjunction with any other offer which is available online. • The offer is not exchangeable for cash and are non-transferable. Returned items will be refunded at the discounted price paid. This does not affect your statutory rights. The discount is not available on gift cards. • Foot Care [Taylor Organisation Ltd] reserves the right to (i) cancel this offer at any time; (ii) cancel or refuse any individual's benefit from it; (iii) amend these terms and conditions; Terms and conditions - 10% Discount for Health Service Taylor Organisation Ltd Company number: 12873078 • 10% off all full price and reduced price products on the Foot Care [Taylor Organisation Ltd] website, app and mobile site by using the Health Service code. Please note that this offer is available on full price and reduced price items. • The above offer cannot be used in conjunction with any other offer which is available online. • For the discount to be applied the discount code will need to be entered at the checkout when participating product(s) is added to the basket. • The offer excludes certain brands. • The offer above is not exchangeable for cash and are non-transferable. [Returned items will be refunded at the discounted price paid]. This does not affect your statutory rights. The discount is not available on gift cards or store card payments. • There is no minimum or maximum spend threshold. • We reserve the right to (i) cancel this offer at any time; (ii) cancel or refuse any individual's benefit from it; (iii) amend these terms and conditions. Terms and Conditions – 10% Discount for Defence Taylor Organisation Ltd Company number: 12873078 • 10% off all full price and reduced price products on the Foot Care [Taylor Organisation Ltd] website, app and mobile site by using the Defence code. Please note that this offer is available on full price and reduced price items on the website. • The above offer cannot be used in conjunction with any other offer which is available online. • For the discount to be applied the discount code will need to be entered at the checkout when participating product(s) is added to the basket. The offer excludes certain brands. • The offer above is not exchangeable for cash and are non-transferable. [Returned items will be refunded at the discounted price paid]. This does not affect your statutory rights. The discount is not available on gift cards or store card payments. • There is no minimum or maximum spend threshold. • We reserve the right to (i) cancel this offer at any time; (ii) cancel or refuse any individual's benefit from it; (iii) amend these terms and conditions. Terms and conditions - 10% off on email sign up Taylor Organisation Ltd Company number: 12873078 • 10% Off your first order when the code 'WELCOME10' is entered on the customer’s next order on Foot Care [Taylor Organisation Ltd].co.uk after signing up to the mailing list. For this offer to be applied the code 'WELCOME10' will be entered at the checkout once items are in the basket. • The above offer cannot be used in conjunction with any other offer which is available online or in-store. • For the discount to be applied the discount code will need to be entered at the checkout when participating product(s) is added to the basket. • Offer available on full price items only. Sale is not included in the offer. • The offer excludes certain brands. • Code is 1 use per customer • The offer above is not exchangeable for cash and are non-transferable. [Returned items will be refunded at the discounted price paid]. This does not affect your statutory rights. The discount is not available on gift cards or store card payments. • We reserve the right to (i) cancel this offer at any time; (ii) cancel or refuse any individual's benefit from it; (iii) amend these terms and conditions. Terms and Conditions – 10% off exclusively for Insurance Group Loyalty Programme Taylor Organisation Ltd Company number 12873078 • As part of the Insurance Group Loyalty programme you can get 10% off full price product exclusively online at Foot Care [Taylor Organisation Ltd]. Just verify your account and enter the code at checkout. • 10% off all full price products on the Foot Care [Taylor Organisation Ltd] website, app and mobile site by using the Insurance Group Loyalty Programme discount code (www.footcarestockport.co.uk).Please note that this offer is available on full price items only and does not apply to any sale items on the website. • The offer excludes certain brands. • The above offer cannot be used in conjunction with any other offer which is available online. • The offer above is not exchangeable for cash and are non-transferable. Returned items will be refunded at the discounted price paid. This does not affect your statutory rights. • There is no minimum or maximum spend threshold. • Foot Care [Taylor Organisation Ltd] reserves the right to (i) cancel this offer at any time; (ii) cancel or refuse any individual's benefit from it; (iii) amend these terms and conditions; • The offer is valid until further notice and during promotional times may increase or decrease in the percentage of discount given. This will be communicated on the Foot Care [Taylor Organisation Ltd] website and App if the discount is anything other than 10%. Terms and Conditions – Free Delivery when you spend over £50 Taylor Organisation Ltd Company number 12873078 • Receive free Standard Delivery when you spend over a specific amount. Valid on full and reduced price items when the combined basket value is higher than shown on home screen at time of purchase (offer not valid in-store). • The discount will be applied automatically when the value of the basket amounts to over the set amount. • The offer is subject to availability of sizes, products and colour ways. • There is no limit on the amount one can purchase per order, nor is there a limit on the total amount spent. Subject to change without notice. • The offer above is not exchangeable for cash and are non-transferable. [Returned items will be refunded at the discounted price paid]. This does not affect your statutory rights. • Foot Care [Taylor Organisation Ltd] reserves the right to (i) cancel this offer at any time; (ii) cancel or refuse any individual's benefit from it; (iii) amend these terms and conditions. Terms and conditions - 10% off New Collection via the Foot Care [Taylor Organisation Ltd] App Taylor Organisation Ltd Company number 12873078 • Get 10% off on all new season items on the Foot Care [Taylor Organisation Ltd] app when you use code: APP10 at checkout [When/ applicable] • Offer cannot be used in conjunction with any other offer • The offer excludes certain brands. • Please note that this code cannot be used on any reduced priced lines • The offer is not exchangeable for cash and are non-transferable • Returned items will be refunded at the discounted price paid. This does not affect your statutory rights • The discount is not available on gift cards • Foot Care [Taylor Organisation Ltd] reserves the right to (i) cancel or extend this offer at any time; (ii) cancel or refuse any individual's benefit from it; (iii) amend these terms and conditions. Terms and Conditions – Sale up to 70% Off [When / if applicable] Taylor Organisation Ltd Company number: 12873078 • Up to 70% off Sale: this discount is applied to selected products only and will automatically be applied to the product and will show as a was / now price (“Offer”). • You cannot use Blue Light Card discount on products in the Offer. • The Offer is available online and in-store, depending on stock availability. • The offers and discounts above are not exchangeable for cash and are non-transferable. • Returned items will be refunded at the discounted price paid. This does not affect your statutory rights. • Gift Cards are excluded from the Offer. • Foot Care [Taylor Organisation Ltd] Ltd reserves the right to (i) cancel this offer at any time; and (ii) amend these terms and conditions. Terms and Conditions – Exclusive 10% off code (delivered via email to selected existing customers) Taylor Organisation Ltd Company number: 12873078 • Get 10% off on all full price items on the Foot Care [Taylor Organisation Ltd] website, app and mobile site when you apply the code provided in the email. These will be unique to you and can only be used once. • The offer excludes certain brands. • The above offer cannot be used in conjunction with any other offer which is available online. • The offer above is not exchangeable for cash and are non-transferable. Returned items will be refunded at the discounted price paid. This does not affect your statutory rights. • There is no minimum or maximum spend threshold. • Foot Care [Taylor Organisation Ltd] reserves the right to cancel this offer at any time; (ii) cancel or refuse any individual's benefit from it; (iii) amend these terms and conditions. Terms and Conditions – Free UK Express Delivery on New Arrivals Taylor Organisation Ltd Company number: 12873078 • Get free UK Express delivery, on all full price items on the Foot Care [Taylor Organisation Ltd] website, app and mobile site when you use the code NEWNEWNEW1 at the checkout. • Offer only applies to full price items. • The above offer cannot be used in conjunction with any other offer which is available online and is not available in store. • The offer above is not exchangeable for cash and are non-transferable. Returned items will be refunded at the discounted price paid. This does not affect your statutory rights. • Foot Care [Taylor Organisation Ltd] reserves the right to: info: cancel this offer at any time; (ii) cancel or refuse any individual's benefit from it; (iii) amend these terms and conditions. • There is no minimum or maximum spend threshold. Terms and Conditions – Extra 10% Off Sale Taylor Organisation Ltd Company number: 12873078 • An Extra 10% off all reduced priced products on the Foot Care [Taylor Organisation Ltd] website when you use code: EXTRA10PC at checkout. • The above offer cannot be used in conjunction with any other offer which is available online. • Please note that this code cannot be used on any full priced lines. • The offer is not exchangeable for cash and is non-transferable. Returned items will be refunded at the discounted price paid. This does not affect your statutory rights. The discount is not available on gift cards. • Foot Care [Taylor Organisation Ltd] reserves the right to(i) cancel or extend this offer at any time; (ii) cancel or refuse any individual's benefit from it; (iii) amend these terms and conditions.

FOOT CARE | Group FOOT CARE for the WHOLE family, keeping things simple Practitioner information We explain about our practitioners here What is a practitioner? At FOOT CARE we use the term 'practitioner' as a term to describe members of our team who provide services across our clinics. Our practitioner team consist of 'Foot health Practitioners' or [FHP's], Chiropodists/ Podiatrists and students. Usually throughout the summer months we utilise experienced pedicurists and manicurists too. We also utilise a growing network of 'Locum' Podiatrists; in the unfortunate event your 'usual' practitioner is absent or feeling under the weather. All of our Locums are expected to provide the same level of service as our usual practitioner team members. If you wish to apply to become one of our locums, please contact us here. Why do we have different types of practitioner? At FOOT CARE, we like to try to keep our pricing structure as affordable as possible, we regularly check similar businesses to see their rates to see how we can improve on ours. We also offer a price match guarantee. If you find a like for like service with the same practitioner type providing the same service, we will better it and provide an additional 5% discount. Additionally, having a number of different practitioner types means we can provide more services, gauge further , and second opinions to better the service we provide to you. Research has previously shown us that often what can be classed as 'routine or maintaining' foot care can be much more expensive 'than we feel' on the face of it, ought to be. By utilising a number of different practitioners, across a network of types we can provide a fair and affordable rate, whilst still providing quality foot health to our existing and new patients. Do I need a consultation? Ideally , a consultation is the best way to proceed forward . Although, you can choose from a range of our treatment options available on t he bookings page. Choosing to have a consultation ahead of treatment is the best course of action to take if you have a number of different foot problems. Allowing time to discuss any worries or concerns you may have with your foot health, ensuring that the best course of action can be taken for your care plan, spending time directly as a 1-2-1 also ascertains that you are utilising the best type of practitioner for your needs. Consultations, sometimes also find other foot ailments that you may otherwise have not noticed, such as an infection or an ulcer. As standard with our consultations: Privacy and comfort In-depth assessment of your foot health Thorough foot examination 1-2-1 with the practitioner Pulses and circulatory check The practitioner will complete assessment paperwork with you and medical history during your appointment. A review for onward referral where applicable. Results of examination, pulses and circulatory check can be onward sent to your gp. Your practitioner will advise the best course of action to take in regard to any foot ailments found, the practitioner will then rebook you as appropriate and advise of time-scales for treatment. Private prescriptions may be made to you during your consultation with a podiatrist.** 18/03/24 09:09 :Page inspection | Queries: compliance@Taylororganisation.org

FOOT CARE | Group FOOT CARE for the WHOLE family, keeping things simple Fungal nail treatment Here we explain about fungal nail treatment, what it is, and what steps you can take to help resolve it Tell me a bit more about fungal nail Fungal nail can be quite common, and many people may develop it within their lifetime. Fungal nail isn't usually serious but can be unpleasant to look at and often difficult to treat. Toenails are usually what is affected most often, but you can develop it in the hands too! Who gets fungal nail infections? Some people are more likely than others to get fungal nail infections, such as: Those suffering with a nail injury, Trauma to the nail, Diabetics, Fungal infections in other parts of the body. The medical name for a fungal nail infection is onychomycosis How do I prevent infection? Keep feet and hands clean and dry, Avoid walking barefoot in communal areas such as gyms or pools, Don't share nail clippers or nail scissors with others, When visiting a salon, choose a salon that uses disposable brushes for nail painting [not those that uses the ones that come with the bottle]. What treatment options are available? A number of options are available to help treat fungal nail conditions, you may have tried some, none or all of them. It may be better to book a consultation with our podiatrists to start a course of treatment for fungal nail. Alternative methods you may have heard of: Antifungal creams or sprays, Oral tablets [although these can have side effects ], Nail softening creams. We recommend the 'lacuna method' What is the lacuna method? The lacuna method involves the drilling of very small micro holes into the nail. What is the idea behind this? The idea is that this aids in the penetration of antifungal solutions, throughout the nail, as opposed to just on the surface. Essentially, clearing up infection sooner! Who benefits from the lacuna method? Those with mild to moderate fungal nail infections. What are the symptoms of fungal nail? Thickened nails, Brittle nails, Discolouration, Debris under the nail. See also: Paying for your treatment Book treatment Practitioner information Private prescription costs Price match guarantee Enquiry form Clinic locations 25/03/24 10:00 :Page inspection | Queries: compliance@Taylororganisation.org

FOOT CARE | Group FOOT CARE for the WHOLE family, keeping things simple WEEE WASTE ELECTRICAL & ELECTRONIC EQUIPMENT (WEEE) When you buy any new electrical appliance such as GPS, radios, lanterns, torches, step counters, pedometers etc, you can take your waste electrical equipment to the a recycling facility by visiting www.recycle-more.co.uk to find the nearest recycling facility to you. It will then be dealt with in an environmentally responsible manner. As a result of the new UK Legislation designed to address the environmental impact of WEEE, the company use a Distributor Take Back Scheme which enables our customers to take the WEEE to any of the recycling facilities listed in the www.recycle-more.co.uk website. WEEE can contain hazardous chemicals, which if put in landfill sites can have hazardous effects on human health and the environment and should therefore be disposed of separately from household waste. Anything marked with the following symbol was produced after 13th August 2005 and will be classed as WEEE when it is no longer needed. To find your nearest WEEE collection point visit www.recycle-more.co.uk . More information can be found on the website or by calling the recycle-more helpline on 0845 068 2572.

FOOT CARE | Group FOOT CARE for the WHOLE family, keeping things simple Using insurance to cover the costs of your private treatment Simplyhealth Self-referral and insurance need to know! Contact your provider if you are in any doubt regarding your policy coverage prior to attending your treatment or consultation. Foot care are happy to accept self-referrals, ensure to confirm that the practitioner you utilise meets the claim criteria as set by simply health. · Your insurance provider may require a GP/consultant referral prior to attending. · Your practitioner will need to be HCPC registered for claims made with simply health. · Please be aware that you will need to pay for your consultation or treatment fees in full and retrieve a formal receipt from foot care. You will then submit your invoice directly to simply health for reimbursement. · Find out if you have an excess. · Find out your policy fee limit to claim for consultations or treatments, as the policy holder will be liable for costs above the upper limit. · Medication, splints and orthotics aren’t covered. The team will discuss if self-pay fees apply. Prior to attending your appointment, please ensure that you speak to your insurance company by calling simply health directly on: 0800 197 6999. Vitality Vitality Insurance need to know Vitality do not cover dressings, medication or medical devices such as orthotics and splints. Your practitioner can discuss if self-pay fees apply. Bio mechanical appointments are not generally covered by vitality. What you need to know: 1. It is your responsibility to inform vitality prior to each consultation and ensure that the appointment and / or treatment is pre authorised. Failure to provide pre authorised treatments may result in unexpected invoices sent to you. 2. Contact vitality if you have any doubt regarding your policy coverage prior to attending. Foot care cannot speak to your insurance company on your behalf. 3. If vitality fail to cover your consultation fees, foot care will send you an invoice to self-fund. Health Shield Self-referral and insurance need to know! Contact your provider if you are in any doubt regarding your policy coverage prior to attending your treatment or consultation. · Foot care are happy to accept self-referrals, ensure you confirm that the practitioner you utilise meets the claim criteria as set by health shield. · Your insurance provider may require a GP/consultant referral prior to attending. · Your practitioner will need to meet specific criteria for claims made with health shield. · Please be aware that you will need to pay for your consultation and treatment fees in full and retrieve a formal letter headed receipt from foot care. You will then submit your invoice directly to health shield for reimbursement. · Find out if you have an excess. · Find out your policy fee limit to claim for consultations or treatments, as the policy holder will be liable for costs above the upper limit. · Medication, splints and orthotics aren’t covered. The team will discuss if self-pay fees apply. Prior to attending your appointment, please ensure that you speak to health shield directly, or visit: How to Claim | Health Shield | Health Shield Get in touch First Name Last Name Email Simplyhealth query Send Thanks for submitting!