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FOOT CARE | Group FOOT CARE for the WHOLE family, keeping things simple Custom insoles and orthotics We explain about custom insoles and orthotics here Custom insoles and orthotics In addition to our foot health services, we also provide assessments for insoles and orthotics Frequently asked questions Do you make custom orthotics/insoles? Yes, we use FootBalance in addition to a bio mechanical assessment to get a digital scan of your foot type, alignment and to gauge an understanding of any possible issues. Our insoles are 100% custom made for your individual feet based on the information provided by the FootBalance assessment to ensure they provide the correct support based on the unique contours of your feet. This will then help to re-adjust your natural stance to improve your overall body posture and prevent injury. It only takes 10 minutes for these insoles to be made for you. Whether you want your insoles for your heels, boots or sandals, that’s no problem - FootBalance custom insoles are designed to fit all types of footwear, providing you with the perfect custom fit. We have so much confidence in our FootBalance insoles that we will provide a full refund on all FootBalance custom insoles within 30 days of purchase if you’re not completely happy. It sounds minor, but foot misalignment can cause problems in other areas of the body, including back pain, muscle and joint pain, injuries and other foot-related problems - both now and in later life. Good foot alignment provides a strong natural foundation at the base of your body, so is really important. Our innovative in-store patented FootBalance technology analyses your foot and arch type whilst getting a more detailed understanding of your body alignment. It then collects this data to produce totally customised insoles that support and cushion your feet, providing the foundation and balance your body requires. These insoles are proven to prevent injury and help to relieve pain in other areas of your body. Plantar Fasciitis - Inflammation of the ligament running along the bottom of the foot towards the heel is called plantar fasciitis. It causes pain along the heel and/or arch of the foot. Our FootBalance custom orthotics reduces the strain on the bottom of your feet, helping the ligament to heel and preventing plantar fasciitis from reoccurring. Shin Splints - Repetitive activity and stress can cause the muscle and tissues around the shin area to become inflamed which results in pain. By helping ensure your foot is properly aligned, therefore improving overall alignment and reducing stress to the shin, our FootBalance custom orthotics help to reduce your chances of getting shin splints. Runner’s Knee - Friction in the hip or knee joint caused by running or climbing stairs. There are many factors that can cause this including overpronation. Our FootBalance custom insoles can reduce this painful friction by providing your feet with the proper support they need. What is a bio mechanical? A bio mechanical assessment is an examination of the lower limb. It looks for any underlying causes of foot, ankle, knee, hip and back pain. It normally takes around 1 hour and is carried out by your podiatrist. FootBalance available in selected stores. Bio mechanical assessments available in all stores. We also stock a large and varied range of over the counter orthotics and insoles in store. For more information, please telephone us or use the general enquiry page. View FootBalance There may be no better way to communicate what we do than through images. As you browse our site, take a few moments to let your eyes linger here, and see if you can get a feel for our signature touch. Get in touch Upload an image First Name Last Name Email Lesions query Send Thanks for submitting! 18/03/24 09:09 :Page inspection | Queries: compliance@Taylororganisation.org

- FOOT CARE | Group FOOT CARE for the WHOLE family. Keeping things simple Aesthetics | skin tags and wart treatment for the body* We explain about our aesthetics here Skin tag and wart treatment In addition to our foot health services, we also provide skin tag, wart and mole removal for the entire body* Benign, removal of a skin blemish generally for cosmetic reasons. In addition to our foot health services, we also provide skin tag, wart and mole removal for the entire body*, subject to consultation with an applicable practitioner[s]. Moles, skin tags, cysts and warts are skin growths that are usually completely harmless but can look unsightly. They are usually harmless but can become troublesome if they catch on clothing or you cut them while shaving. They can also be large, noticeable and situated in a prominent place, making you feel self-conscious about the way you look. Many people choose to have them removed privately. Private treatment & consulting room[s]. As part of the treatment; an assessment of your medical history, health and fitness will be carried out in order to proceed with treatment. Our practitioner will assess and treat conditions relating to the removal of wart(s), mole(s) or skin tag(s), anywhere³¬ on the body [where clinically safe to do so & appropriate for ongoing care.] How does it work? Warts will be frozen off with cold liquid nitrogen gas, while skin tags may be frozen or 'snipped' off with surgical scissors. Your practitioner will discuss the best option with you. If you are currently taking antihistamines please allow 48 hours before your treatment, otherwise you may be asked to reschedule. This treatment covers 1 visit for treatment & consultation [a maximum of 3 blemishes will be included in the treatment, multiple visits may be required for successful removal, in most cases smaller blemishes; such as skin tags may 'drop off' after 1 visit, but larger lesions may require further treatment . The exact technique used will depend on size and location of the blemish & will be discussed during your consultation with the practitioner. Get in touch Upload an image First Name Last Name Email Lesions query Send Thanks for submitting! 18/03/24 09:09 :Page inspection | Queries: compliance@Taylororganisation.org

FOOT CARE | Group FOOT CARE for the WHOLE family, keeping things simple Price match guarantee Price match guarantee We offer a price match guarantee across a number of products and services. What does the price match guarantee apply to? The price match guarantee applies to our practitioner services as well as products in our stores. How do I price match my foot care treatments? Simply let us know the name of your current provider or practice, qualification type or practitioner role; we will check this as soon as possible, match and / or beat it by up to 5%. Which store items are excluded? Excluded items may be items in the sale or where a discount or loyalty discount has been used on an item. A price match cannot include an additional discount code used. How will you beat the price? We offer UP TO 5% on top of the price match on particular items, not all items are included for the 'we will beat it'. We use our network of suppliers to try to find the best possible price and then roll these savings down to you. Excludes direct deliveries, some suppliers may charge postage and packaging, depending on item. How do I use your price matching? Simply find the item that we stock, and then find the item elsewhere, in a store or online, the item must be an identical like for like product, we are unable to offer a price match on payment plans. Any price matching offer can be withdrawn at any time. Price matching must be pre-approved before purchase. Price match enquiry First Name Last Name Email Practitioner or practice informaton: price and service type Send Thank you for your enquiry 22/03/24 11:15 :Page inspection | Queries: compliance@Taylororganisation.org

FOOT CARE | Group FOOT CARE for the WHOLE family, keeping things simple Using insurance to cover the costs of your private treatment Simplyhealth Self-referral and insurance need to know! Contact your provider if you are in any doubt regarding your policy coverage prior to attending your treatment or consultation. Foot care are happy to accept self-referrals, ensure to confirm that the practitioner you utilise meets the claim criteria as set by simply health. · Your insurance provider may require a GP/consultant referral prior to attending. · Your practitioner will need to be HCPC registered for claims made with simply health. · Please be aware that you will need to pay for your consultation or treatment fees in full and retrieve a formal receipt from foot care. You will then submit your invoice directly to simply health for reimbursement. · Find out if you have an excess. · Find out your policy fee limit to claim for consultations or treatments, as the policy holder will be liable for costs above the upper limit. · Medication, splints and orthotics aren’t covered. The team will discuss if self-pay fees apply. Prior to attending your appointment, please ensure that you speak to your insurance company by calling simply health directly on: 0800 197 6999. Vitality Vitality Insurance need to know Vitality do not cover dressings, medication or medical devices such as orthotics and splints. Your practitioner can discuss if self-pay fees apply. Bio mechanical appointments are not generally covered by vitality. What you need to know: 1. It is your responsibility to inform vitality prior to each consultation and ensure that the appointment and / or treatment is pre authorised. Failure to provide pre authorised treatments may result in unexpected invoices sent to you. 2. Contact vitality if you have any doubt regarding your policy coverage prior to attending. Foot care cannot speak to your insurance company on your behalf. 3. If vitality fail to cover your consultation fees, foot care will send you an invoice to self-fund. Health Shield Self-referral and insurance need to know! Contact your provider if you are in any doubt regarding your policy coverage prior to attending your treatment or consultation. · Foot care are happy to accept self-referrals, ensure you confirm that the practitioner you utilise meets the claim criteria as set by health shield. · Your insurance provider may require a GP/consultant referral prior to attending. · Your practitioner will need to meet specific criteria for claims made with health shield. · Please be aware that you will need to pay for your consultation and treatment fees in full and retrieve a formal letter headed receipt from foot care. You will then submit your invoice directly to health shield for reimbursement. · Find out if you have an excess. · Find out your policy fee limit to claim for consultations or treatments, as the policy holder will be liable for costs above the upper limit. · Medication, splints and orthotics aren’t covered. The team will discuss if self-pay fees apply. Prior to attending your appointment, please ensure that you speak to health shield directly, or visit: How to Claim | Health Shield | Health Shield Get in touch First Name Last Name Email Simplyhealth query Send Thanks for submitting!

- FOOT CARE | Group Diagnostics available at foot care See also: Paying for your treatment Book treatment Practitioner information Private prescription costs Price match guarantee Enquiry form Clinic locations Diagnostics We explain about our diagnostic procedures available Diagnostics Information coming soon... XXX XXX Book treatment Ways to pay for private foot care using the FOOT CARE group Private foot care is much more affordable than you may think. There are multiple ways you can pay for your foot care Pay in full, card, cash, online, over the telephone or in one of our clinics. Use direct debit to cover the cost of treatment, spread out or as ongoing care for routine treatment. Using your private medical insurance. Invoices for multiple treatment or through work-schemes. Flexible payment options To pay using our flexible payment options, you can use the direct debit scheme to 'split' your payments into manageable monthly payments, there is no borrowing from any 3rd parties, you simply spread your payments over a monthly amount. Terms apply, docusign electronic signature required. Spread the cost Allows you to spread the cost - you can opt to have the treatment you want, when you want it, on a repayment plan to suit your circumstances. Wider choice, better rates Wider choice of treatments - you can access a fuller range of treatments and choose the perfect option for you. Choosing the direct debit option ensures better rates for private treatment. Terms to suit you Payment terms to suit you - with a range of credit and payment options available, you can choose the one best suited to your circumstances. Using private medical insurance to pay for treatment 18/03/24 09:09 :Page inspection | Queries: compliance@Taylororganisation.org

- FOOT CARE | Group FOOT CARE for the WHOLE family. Keeping things simple Video consultation We explain about our video consultations here See also: Practitioner information Book treatment Online video consultations At FOOT CARE, we try to make things simple. If you can't get in to see a practitioner, but still feel you need advice?, book an online video consultation. Booking an online consultation with selected practitioners allocates time in the system for a personal 1-2-1 video consultation just the same as in person appointment type would do. What can be done during an online consultation? Discussion of nail conditions, Discussion of skin conditions, Foot care advice, Infections, Arrange emergency appointments, Follow on consultations. What does an online consultation entail? 1-2-1 with suitable practitioners, A detailed history, Address any concerns or injury, Fast access to emergency care, Under 18's will need parent or guardian. How do I book an online consultation? Simply select the link below to make a booking: Book an online video consultation Using private medical insurance to pay for treatment Ways to pay for private foot care using the FOOT CARE group Private foot care is much more affordable than you may think! There are multiple ways you can pay for your foot care: Pay in full with pay-as-you-go, use the book treatment page , over the telephone or in one of our clinics. Sign up or enquire for the FOOT CARE Plus Rewards plan to cover the cost of treatment, spread out or as ongoing care for routine treatment. Using your private medical insurance for pay-as-you-go or to cover your FOOT CARE Plus Rewards plan , such as Simplyhealth , Vitality or Health shield . 18/03/24 09:09 :Page inspection | Queries: compliance@Taylororganisation.org Spread the cost Protected by the direct debit guarantee. Wider choice, better rates Wider choice of treatments - you can access a fuller range of treatments and choose the perfect option for you. Choosing the direct debit option ensures better rates for private treatment. Terms and conditions Find out the terms and conditions of your plan type here.

- FOOT CARE | Group FOOT CARE for the WHOLE family. Keeping things simple Spread the cost of treatment From £25.99 per month, cover all of your foot care needs Join today and get up to 50% off Join our Rewards Plan today and receive between 10% on our routine plan and 50% off with our premium plan across any* brand in store today, or anytime during the lifetime of your plan, plan type specific Choice of plans unlike any other Are you looking for a more affordable and convenient way to cover the cost of your foot health needs? Our FOOT CARE Plus Rewards plans make it super easy to pay for your treatment. Once you sign up you can experience the convenience of having your foot health needs taken care of. More reasons to join the FOOT CARE Plus Rewards Plan If the convenience of keeping your foot care needs up to date isn't enough, we also offer affordability and unmatched rewards. Simply by choosing a FOOT CARE Plus Rewards Care Plan you'll receive a more affordable and complete way to better foot health and way to cover the costs . Our FOOT CARE Plus Rewards Care Plans inclusively cover: 1-2-1 private consultation[s], foot care treatment, foot-health check-up's and welfare checks, doppler diagnostics [pulses ] and 10% off any* of the brands in our stores. We also offer convenient ways to cover the costs of treatments like cryotherapy [for verrucae], toenail removal surgery and more. What does the 1-2-1 private consultation[s] cover? Covers private 1-2-1 consultation with a practitioner, consisting of quality one on one time to discuss any foot health related issues, assessment and examinations. If further discussions are to be made or a second opinion is required, your practitioner will decide if appropriate to do so and to better the service you receive, you'll receive further 1-2-1 appointments- all covered under your FOOT CARE Plus Rewards Care Plan, these will be rebooked at reception as appropriate. What does the foot care treatment in my plan cover? In addition to a private 1-2-1 consultation, all FOOT CARE Plus Rewards Care Plan's are inclusive of routine care, such as: treatment -of corns and safe removal, calluses, rough, tough skin, nail care, cutting, filing, trimming and ingrowing toenail problems treated, application of cream. All maintained over a course of appointments at times and dates to suit you and your practitioner. Extended plans have further options and can include other treatment options such as cryotherapy, bio mechanical assessments [for orthotics] or flexible payment options for toenail removal surgery . We understand that not all patients are the same, so we've covered the essential, maintaining foot care options in all of our plan types, Should you require a little more attention- we've covered that too! What do the foot-health check-up's and welfare checks include? As standard, all FOOT CARE Plus Rewards Care Plan's include foot-health check-up's and welfare checks. How does this work? Your practitioner may ask you attend sooner than your usual appointment date to check on the results of a treatment or to further treat a nail that has been giving you ongoing issues. Welfare checks are carried out regularly by the receptionist team over the telephone, we do these to ensure all is well with your foot-health, and whether a foot-health check-up is required. What can I use my 10%-50% off reward for? Get 10%-50% off footwear, foot care products and accessories throughout the time you are on the FOOT CARE Plus Rewards Plan, additionally includes seasonal items, umbrellas, scarves, gloves and our Christmas and gift events. Find foot care from brands like Scholl, footwear from well known brands such as Skechers or our new wider fitting range from DB 'easy B', orthotics from FootActive or FootBalance Custom insoles, Daktarin, Flexitol, Lamisil. Creams and sprays or medical devices recommended by your practitioner, or your choice of product, and much, much more. Can I only use my 10%-50% offer on days that I am booked in for treatment? You can utilise your 10%-50% offer at a time and day that suits you, this can be on the day of your appointment or another day entirely, it is up to you. Simply give your name at the counter and the friendly team will activate your FOOT CARE Plus Rewards Care Plan against your purchase[s], giving you an instant 10%-50% off the price shown on the sales floor. Enjoy many benefits A better standard Thorough foot health checks Relax we've got it covered Advice Which FOOT CARE Plus Rewards Plan is right for me? If the convenience of keeping your foot care needs up to date isn't enough, we also offer unmatched rewards. 10%-50% of any* brands in our stores whilst on the plan. Including footwear, foot care and accessories brands like Scholl, Skechers, FootActive, FootBalance, Daktarin, Flexitol and many more. To get started, simply enquire in store with the team to discuss your needs or enquire using the form below. Enquiry and quote First name Last name Email Enquiry/ plan selection or other Enquire Thank you, we will be in touch soon Spread the cost Protected by the direct debit guarantee. Wider choice, better rates Wider choice of treatments - you can access a fuller range of treatments and choose the perfect option for you. Choosing the direct debit option ensures better rates for private treatment. Terms and conditions Find out the terms and conditions of your plan type here.

FOOT CARE | Group FOOT CARE for the WHOLE family, keeping things simple Find a product Finding a product We have a great store stock available in your store, whether this be: footwear, orthotics [arch supports], insoles, creams, sprays, umbrellas and much, much more . Unfortunately, it isn’t currently possible to view what stock is available online and you would need to contact a store directly. Do you sell online? We no longer sell items online. This may be changed in the future and the site will reflect this accordingly. Unfortunately, we made the decision to remove the e-commerce [online shop] element from our site in early 2024. Due to the mixed and varied nature of a lot of the products we stock across a large number of different suppliers, it was felt best from a streamlining, and stock management point of view that we kept our stock locally and in our retail stores. Do you take telephone orders? Yes, we can take an order over the phone, if it's an item we stock and subject postage and packaging. What kind of brands do you stock? We stock a large number of different brands, sourced from a variety of different suppliers, most of which are from the UK. We have a mix of wider specialist footwear, to evening wear as well as brands such as Skechers. Accessories - such as umbrellas, lip balm and other body care range Some items are seasonal, such as umbrellas in the rainy season. Orthotic, arch-supports and medical aids Available in store[s] as well as our custom made range of orthotics - store specific. 22/03/24 11:15 :Page inspection | Queries: compliance@Taylororganisation.org Make a stock enquiry First Name Last Name Email Stock enquiry, ie: Brand, model, size, style ID Send Thank you for your enquiry

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Blue Light Card & Armed Forces Discount Proud to support our emergency services, NHS, social care sector and armed forces 10% Discount on Products & Podiatry treatments & Services available in store now. Terms apply see in store for details, subject to valid card & registration with Blue Light Scheme. Offer Valid from 29.09.22 - ongoing. Excludes Sale Items or Items marked as clearance and specific treatment types.. ​ Unavailable for use online at present. Soon to be available. ​ Blue Light Card provides those in the NHS, emergency services, social care sector and armed forces with discounts online and in-store. Blue Light Card also works with small and large companies across the UK to get involved in supporting the Blue Light community through offering our members discounts through Blue Light Card . ​